Privacy policy


Obrt Gray Anchor undertakes to protect the personal data of customers in such a way as to collect only the necessary data about customers/users necessary for the fulfillment of our obligations; informs Customers about the use of collected data, regularly gives Customers the option of choosing how their data is used, including the option of deciding whether or not they want their name removed from the list used for the newsletter. All user data is strictly kept and is available only to employees who need this data to perform their work.


Obrt Gray Anchor may collect certain information about your visits to the Site, such as the name of your Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time of your visit to the website; the parts of the page you viewed while on the website and the internet address of the website from which you linked directly to our website. This data is used to improve the service and administer the website and to analyze trends.


Pursuant to the Law on Consumer Protection, the Customer may submit a written complaint by post or e-mail. The seller will respond to all objections and objections within a maximum of 15 days from the day of receiving the objection or objection.
Address for written objection: Obrt Gray Anchor, Put brizina 4, 23 234 Vir